Respite is something that many people find difficult to accept they need or you may feel apprehensive about finding an organisation that provides you with confidence that the people close to you are going to receive the care and support they require while you are away.
Our respite care service allows carers, family members or friends to take the break they require from their duties and go on holiday, take a weekend away, attend appointments, or simply have a few hours off to relax.
Positive Steps aims to make this whole process an easy, relaxed and a reassuring experience for you taking a break and the person receiving the care and support. From the initial phone call, to planning and delivery of the support we will ensure that your every wish is listened and adhered to.
We will carry out an assessment to establish what the support requirements are and identify any specific training needs from the staff carrying out the support. We will listen, identify and document what is important to the person that is receiving support and how they would like the support delivered.
We will ensure a support plan, guidelines and risk managements are in place and necessary arrangements for the staff to meet with the individual before the support is due to start.
If your desire is to have regular respite on a weekly or monthly basis, we would endeavour to have your preferred staff rostered to your required hours ensuring continuity of support to allow professional working relationships to establish.
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